Support


Regardless of the technologies you have in your organization, your investment could be wasted if you are not providing enough of the right types of support.

We can provide network services for all major Local Area Network environments including Novell NetWare, Windows NT and Microsoft LAN Manager.

We can provide you with the following services:

 

LAN ADMINISTRATION
... user account administration, security administration, performance and resource monitoring, file backup/recovery, printer server management, LAN reconfiguration services, communications gateway configuration and management, workstation/printer additions and moves, maintenance of LAN documentation.


SOFTWARE INSTALLATION/UPGRADES ...
configuration and installation of all popular software packages and operating systems, customization of batch and configuration files, optimization of memory management, configuration of drivers.



PRODUCT SUPPORT
...
software license management, identification of software problems, installation of patches, development of work-arounds, liaison with vendors, research services.


TRAINING
... development and delivery of technology training material customized for your environment.

PRODUCT EVALUATIONS ... value-added analysis of products, research services, price and availability analysis.